Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 179 reviews)); "Good benefits, great team, free coffee" ((in 132 reviews)); "Pay is good and is widely flexible" ((in 114 reviews)); "Great Team and Product" ((in 76 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 158 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso redundancy and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Dublin , Limerick , Cork , Louth , Drogheda , Dundrum , Dublin Pike , Waterford

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Nespresso reviews

Management made it unbearable - Boutique Coffee Specialist Nespresso Employee Review

2.0

2 Jul 2023

Boutique coffee specialist

Recommend

CEO approval

Business outlook

Pros

The job itself isn't difficult and you have many supports from Team Leads and fellow Coffee Specialists. You work toward a goal (ABV - Average Basket Value), however, everyone has to do well in order to get a decent bonus. This forces a team mentality and kindness among specialists. Those that are caddy or unkind get pushed out pretty quickly. Bonus is usually the size of your average pay check, you get one every quarter. You also get a monthly credit to buy products, coffee, accessories or machines with. You get a free machine when you start, too.

Cons

Company will take your bonus and coffee credit if you quit before receiving. Management - Manager and Assistant Manager - are paid and treated differently from Team Leads and below, this creates a rift between you and them. Management will treat you like a robot, even when you do well, it will never be good enough. If you reach goals, they will ask you "what could you do more/better?" They expect ABV to maintain high and to never dip. They also expect your life to not affect you at work or your schedule. Management will tell you to quit if you can't fit in these boxes.

Nespresso Response

Hello Colleague, Thank you for your feedback and for recognizing our efforts in building strong relationships among the employees, based on kindness, support and mutual undersanding. We are also glad that you enjoy different perks we provide at Nespresso, such as free coffee machine, various bonuses and incentives. Regarding the cons you outlined, it is disappointing to read your comments specifically connected to the management structure, as we invest a lot in our leaders and employee’s development, so they can work well together and achieve what they aspire in their careers. Ensuring safety and wellbeing of our people is our main priority, and it’s very upsetting to know you felt burnt out and mistreated. Please, feel free to reach your local HR team regarding this situation. Wishing you continued success at Nespresso. Thank you.

Explore other reviews about Nespresso

5.0

5 Jun 2026

Senior coffee specialist

Recommend

CEO approval

Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

Nespresso Response

Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.

3.0

25 Jun 2026

Senior boutique specialist

Recommend

CEO approval

Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

Nespresso Response

Hello, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated your coworkers and the organized work environment during your time at Nespresso. We will take your feedback into consideration as we continue to enhance our workplace and support a positive employee experience. We wish you all the best in your future endeavors. Thank you.

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Management made it unbearable - Boutique Coffee Specialist Nespresso Employee Review

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