I would not recommend working for them - Customer Service Representative Nespresso Employee Review

1.0
18 Feb 2023
Recommend
CEO approval
Business outlook

Pros

You can pick up overtime

Cons

poor pay, poor support and they blame you for everything.

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Nespresso Response
3y
Hello, Thank you for taking the time to share your feedback. It is going to be deliberately assessed, as we strive continuously to improve our ways of working. Concerning your comments, we recognize that the compensation is an important factor of the Total Rewards package, that's why we work to offer competitive salaries in every market. Additionally, we want to assure you that we do not tolerate blame-shifting. Our people are our top priority and we are paying much attention to creating a positive work environment where everyone feels respected, supported, and empowered to make a difference with diverse workforces. That’s how we work and grow together. We appreciate your input and encourage you to share any further feedback or concerns with your former local HR team. Wishing you best of luck in your future endeavors. Thank you.

Explore other reviews about Nespresso

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
3w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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