Great management, difficult hours - Boutique Specialist Nespresso Employee Review

3.0
12 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Great team, good management, fun work environment, free coffee

Cons

Low pay, low bonuses and difficult hours including weekends and evenings

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Nespresso Response
3y
Dear Current Boutique Specialist, I am so glad to read you found a “great team” and “fun working environment” at Nespresso. I firmly believe our people are what make us great. We take pride in our Total Rewards package, including compensation and benefits which is reviewed regularly and benchmarked with industry standards. It also includes excellent perks, like free coffee as you mention. To your point on hours, it’s important to note we operate on a flexible scheduling model as a way to promote work-life balance. It’s best to keep an open dialogue with your manager to find the schedule that best fits your needs, balanced with the needs of the store. Please don’t hesitate to reach out if you ever have ideas on ways in which we can improve on this or any other topics. Sincerely, Alfonso Gonzalez CEO, Nespresso North America

Explore other reviews about Nespresso

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
3w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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