Customer service - Customer Service Representative Nespresso Employee Review

Hello Colleague, Thank you for sharing your feedback with us. We are happy that you recognize different benefits we provide as a part of our Total Rewards package, such as free coffee machine. It's also a pleasure to know that you enjoyed the working atmosphere as, at Nespresso, we are building an environment with diversity and inclusion that creates positive disruption, embraces innovation, and empowers people and teams to win. Regarding the cons you outlined, we are sorry that you're not fully satisfied with your experience and felt stress on your position. It is very important for us that we foster a positive working environment by ensuring our employees' safety and well-being. In addition to this, we strive to find the right balance between the customer and business needs and flexible work hours of our teams. If you want to share more feedback with us, so we can look further into your comments, please feel free to contact your former local Management or HR team. We wish you much success with your future endeavors. Thank you.