It's a sinking ship - Anonymous employee Navan Employee Review

1.0
26 Dec 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People around you. One is able to make friends here easily as everyone is feeling equally miserable and insecure.

Cons

Senior management! They have treated the employees so badly over last couple of years that it seems karma is hitting them now. Things are extremely bad at all levels - HC planning, employee, attrition, customer satisfaction etc. that it seems like a free fall of the company now. I hope they consider hiring a new CEO to give another opportunity to the sinking ship before it is too late.

Explore other reviews about Navan

3.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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