Pros
Purpose-driven work with real community impact: After more than 25 years in gas and electric operations, I’ve consistently seen National Grid’s commitment to safety, reliability, and doing the right thing for our customers and our workforce. Strong culture of safety and integrity: As a Safety Lead and supervisor, I’ve experienced firsthand the company’s investment in safety programs, engagement teams, and continuous improvement. Opportunities to innovate: In my current role as a Principal Program Manager in Gas Innovation – Future of Heat, I manage pilot programs, evaluate emerging technologies, and help modernize how we operate. This work gives employees the chance to be at the forefront of industry change. Supportive colleagues and collaborative environment: Across Gas Operations, CMS, and Innovation, I’ve worked with highly skilled union and management employees who take pride in their work and support each other. Leadership opportunities and employee development: I’ve had opportunities to mentor new employees, lead teams, participate in panel discussions, and even found and preside over a Toastmasters club to help colleagues build communication skills. Flexibility and career mobility: If you’re willing to learn, raise your hand, and take on responsibility, National Grid supports growth across departments and jurisdictions.
Cons
Large organization = slow processes: Like any major utility, decision-making and change can be slow given the number of stakeholders involved. Experience varies by department: While my journey has been positive, culture, communication, and leadership effectiveness can differ depending on your team or supervisor. Adapting to constant change: The energy transition, regulatory demands, and modernization efforts require flexibility — something not everyone is prepared for.