employer cover photo
employer logo
employer logo

National General Insurance

Is this your company?

Growing company with a positive outcome - Property Claims Adjuster National General Insurance Employee Review

4.0
12 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Claims is Claims!! it is not an easy job. As a Property Claims adjuster I do have the freedom of working from home and I have been provided with the the tools and equipment to make that successful. At times volume can be high based on the current weather events. My manager understands that and does not expect everyone to be a super hero during those time. Options for working OT are available to those who want it and is nice to be able do that. Benefits: Company car which I can use for personal use (even my wife is able to drive it); expectations are reasonable; Work From home so I create my own schedule; Great people I work with, especially my manager; continued growth of the company through acquisitions will lead to even more opportunities; less stressful than other companies (believe me, been there);

Cons

I see some of these negative comments which I believe are mostly on the auto side of the business which I cannot comment other than I have been on that side of the business as well and it is not an easy job at times. There are many that cannot perform to the standards needed to handle claims and unfortunately they have a negative experience. Can be busy at times; could be a little farther ahead in technology but that seems to be moving along; benefits are so-so but I believe on average with other companies (High Deductible Plans come with medical spending account that the company contributes too though);

Explore other reviews about National General Insurance

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Work from home but it’s a con. Long working hours which leads to burnout. Projects are given to us which they know can’t be completed in our 8 hour day.

Cons

Long working hours no overtime. Heavy workload The system is driven by the reps so we do everything! Other departments aren’t held to a high standard so everything falls on frontline PIP reps. Metric driven environment so you are treated like a number. Management does not want to improve the system and processes because it benefits their reports. 2026 and we are creating tasks for required forms to be issued! No billing department! You do it all Every piece of mail received is assigned to the PIP rep. Medical provider line does not for us so we sit and answer calls all day because they refuse to train them to read basic info on a claim “open” “closed” “ime issued” Poor communication all around Poor training New reps are already drained because there is no proper training in place and managers push the trainees on the senior reps who are already dealing with heavy workloads. 3 stars aren’t a true reflection of this company.

See reviews by: Helpful|Rating|Date|All