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National General Insurance

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I Like My Manager, Supervisor and Co-workers - Anonymous employee National General Insurance Employee Review

5.0
25 Oct 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I'm a developer of e-commerce web applications. The people I work with are courteous, professional and easy to deal with. Local management is very reasonable and understanding about things like deadlines, appointments and work schedule. For example, I'm a night owl and I like to come in to work late and stay late. If I have a heavier workload on some days and want to take my work home I can do that, too. As long as I get my work done, they don't care, at least in my current role. This flexibility of work schedule may not apply to all roles, but it does to mine and at least several other roles. I also know that many workers in the IT department don't come in to the office at all some days, as do I occasionally. I stay at home for the day maybe once every couple of weeks and work from there. My manager doesn't have a problem with that. He's a really nice guy and knows I'm working hard and producing good work, and that's all he cares about.

Cons

No cons I've experienced so far, at least with management at my location. I don't know about senior management though, since I haven't had to deal with them yet.

Explore other reviews about National General Insurance

1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Work from home but it’s a con. Long working hours which leads to burnout. Projects are given to us which they know can’t be completed in our 8 hour day.

Cons

Long working hours no overtime. Heavy workload The system is driven by the reps so we do everything! Other departments aren’t held to a high standard so everything falls on frontline PIP reps. Metric driven environment so you are treated like a number. Management does not want to improve the system and processes because it benefits their reports. 2026 and we are creating tasks for required forms to be issued! No billing department! You do it all Every piece of mail received is assigned to the PIP rep. Medical provider line does not for us so we sit and answer calls all day because they refuse to train them to read basic info on a claim “open” “closed” “ime issued” Poor communication all around Poor training New reps are already drained because there is no proper training in place and managers push the trainees on the senior reps who are already dealing with heavy workloads. 3 stars aren’t a true reflection of this company.

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