Perspective from ex-sales leadership - Commercial Insurance Mylo Employee Review

3.0
24 Feb 2025
Recommend
CEO approval
Business outlook

Pros

I spent 5 years at Mylo, first in a sales role and then moved into sales leadership. Mylo helped me learn the complicated world of insurance and how technology is changing the way insurance is handled. Ultimately they parted ways with me but I owe them a lot in terms of jump starting my life-long insurance career.

Cons

That being said, the sales floor is much different than when I was selling years ago. I believe every college grad considering Mylo should know what they are walking into, and decide if they want to join or not. There are a lot of mixed reviews on Glassdoor. It really comes down to what you are looking for post-graduation. Here are the facts- you will be paid a fair wage & have fair benefits for it being your first professional gig. The culture is fun, and people want to see you be successful, you will make a lot of good connections. It's a call center model so the expectation is 8-5 M-F working hard. There is no expectation for overtime so you can enjoy your evenings & weekends. Be prepared for Mylo to be a jumping off point for your insurance career- once you've been there 2-3 years it will be time to move on. This is a hiring model that the CEO will even allude to in training. It's not a place you will build a career necessarily, unless you move into leadership. You won't get rich but you'll be able to pay your bills and learn a lot. Insurance is a great industry to get into and Mylo will give you exposure to many many situations. You will not always love your job but it will prepare you to move on to the bigger & better insurance brokerages.

Explore other reviews about Mylo

5.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Job description/behaviors - Mylo’s speed to transaction, fast pace environment, lead distribution process allows you to operate and learn at 10x the pace of a traditional sales position. No cold calling, no lists, no door knock, no setting up meetings. The job is answering inbound qualified phone calls and is set up for you to learn and excel from the moment you get on the phones. You will be speaking with 7-15 customers a day, and interacting with the decision maker who is needing insurance the day of, tomorrow or within the week. Very rarely will the sales cycle be longer than a week. You will be interacting with business owners from a variety of different industries. Leverage Mylo’s technology to make you more efficient. Your job is to advise on coverages, identify risks, make recommendations and make sure the client is adequately protected. If you want to be successful in a role that is set up for winning, invest in your career. You will have training to prepare you. However, like any successful individual your 8-5 training for the first 6-8 weeks will give you the foundation but you need to go above and beyond to separate yourself. The average agent will win 25% of the businesses they interact with. Top performers will win 40%. It’s not luck, it’s knowledge/willingness to learn, time management, effort, it’s sales. Your compensation will reflect in how you perform in those behaviors. Give your best effort, interact with your co workers, be apart of the culture, get to know leadership, show up to work on time, be focused throughout the day, and go out of your way to learn. If you give 100% daily you will succeed. It is not a difficult job, after a year it will become very low stress if any. If you have drive and ambition, Mylo is the place for you to start your sales career. Management opportunities - Sales manager positions are available for internal growth, however due to a smaller company size and timing being the biggest reason, like at majority of companies, those roles are limited. Select individuals will be considered. Culture - friendly, collaborative, competitive, sales contests frequently, top performer lunches, pot lucks, holiday parties, casual attire, solid benefits. CEO - walks the hallways daily, in office 95% of the days but working 100% of the days. Cares more about you as a person and your success than his self interests. Wants to mentor young professionals to be successful in their career. Get to know him. Conclusion - Majority of the negative reviews are due to unrealistic expectations, poor behaviors, and lack of effort. This job prepares young professionals for future success. Commit 3-5 years of high performance or stay long term and be a consistent performer while having a good work life balance. Leverage your experiences and knowledge learned during your tenure and opportunities post Mylo will become available.

Cons

The job will not pay you a hundreds of thousands of dollars, It prepares you for the opportunity to do so.

2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- The benefits are really good - The trainer is the only one in management who is fully aware of what is going on

Cons

- Recruiters are not truthful on salary - They play with your queue all day to control who is getting which calls and how many - When you give feedback nothing actually changes - The “AI” system is almost always incorrect - It’s very slow paced, there were days where I was lucky if I received 5 calls - In 9 months 10 employees quit - The company has a frat house culture - I do not recommend working here if you are a woman. You will not be treated equally and this comes down from the top of the hierarchy

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