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      Mud Bay

      Engaged employer

      Mud Bay reviews

      Company lost sight of its values toward employees - Store Lead Mud Bay Employee Review

      2.0
      10 Feb 2024
      Store lead
      Recommend
      CEO approval
      Business outlook

      Pros

      -Petting dogs! -Most individual store teams have amazing people to work with -Staff discount

      Cons

      -Pay has not kept up with cost of living -Fulltime positions brought down to 32hrs/wk (if you want more hours, you have to find shifts to cover yourself) -Schedules are inconsistent week-to-week (company promised to implement consistent schedules months ago but has yet to do so) -Home Office is very disconnected from day-to-day responsibilities for store employees, often leading to asking for more than stores can realistically handle -Company owners will impulsively invest in multiple new business ventures, many of which have not been profitable or successful

      avatar
      Mud Bay Response
      1y
      Thank you for providing your thoughts to us. We agree that our discount is great! We strive to provide a happy work environment that supports our values and mission, including giving that great Mud Bay Experience to our Muddies and customers. Many of our Home Office Muddies come from stores and have a great appreciation for our store Muddies. If you’d like to provide specific experiences, please contact HR at hr@mudbay.com.

      Explore other reviews about Mud Bay

      5.0
      4 Jun 2026
      Truck driver
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company. Very friendly and professional. Treat you like a family.

      Cons

      Your work night shift. So if that’s not your thing you won’t like it.

      3.0
      10 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

      Cons

      Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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