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      Mud Bay

      Engaged employer

      Mud Bay reviews

      I don't recommend - Store Manager Mud Bay Employee Review

      3.0
      12 Dec 2023
      Store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay and you get to pet dogs.

      Cons

      Terrible customers or condescending and demeaning and District management want you and your staff to be a punching bag for them.

      avatar
      Mud Bay Response
      1y
      Thank you for taking the time to share your experience. One of the things that sets Mud Bay apart from other retailers is the relationships we get to build with pet parents and their pets. We strive for workplaces that are inspired by our values, including integrity, responsibility, and graciousness. We would like the opportunity to hear more about your personal experiences; please reach out to HR@mudbay.com.

      Explore other reviews about Mud Bay

      5.0
      4 Jun 2026
      Truck driver
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company. Very friendly and professional. Treat you like a family.

      Cons

      Your work night shift. So if that’s not your thing you won’t like it.

      3.0
      10 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

      Cons

      Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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