- pay is too low and not a liveable wage, despite their claims that it is.
- i feel like the staff lower on the 'hierarchy' are treated like children sometimes; stop micromanaging your employees, stop punishing them for things that are out of their control just because you don't personally think their 'excuse' was 'valid' enough. ultimately, just stop treating them like kids. we're adults.
- the schedules are insanely unpredictable and all over the place. changes are constantly being made and employees from one store are constantly being sent to other stores because of one reason or another. sometimes this happens with zero warning and you end up having to scurry out of your own store mid-shift to run to a different one.
- employees are expected to find cover for their shifts themselves - despite not having the contact info of everyone in the store unless they're a lead. how are you supposed to find coverage if you only have the phone numbers of like... three of your own coworkers? management/the people handling scheduling are the ones who have everyone's contact information. not the staff. it doesn't make sense.
- related to those last two, they are VASTLY understaffed and it doesn't seem like any steps are being taken to fix that. either they're getting literally zero job applications, or are continuously turning away applicants for one reason or another, leaving us continuously understaffed.
- diversity. i've recently noticed i've never seen a single POC on the team at any of the stores i've worked at. the majority of employees i've come across are women. there's nothing wrong with that but for a company that claims it's diverse but has primarily white women in the age group of 18-30 as the only staff, it gets a bit suspicious.