jury out - Lead Mud Bay Employee Review

3.0
2 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Helping customers with their pets health issues and dietary requirements, Dog are amazing as always.... love to see them in the store !

Cons

Need a more clear cut training program. Leads hired from the outside need to be able to be able to understand their own job before expectations are evaluated. the ability to run the team will come in time. I imagine this is store specific, but backbiting and backstabbing between employees is a real downer and makes you wonder if you have made a mistake choosing to work here.

Explore other reviews about Mud Bay

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company. Very friendly and professional. Treat you like a family.

Cons

Your work night shift. So if that’s not your thing you won’t like it.

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

Cons

Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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