In my experience, a great company - Anonymous employee Mud Bay Employee Review

5.0
12 Oct 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is willing to try new approaches, makes an effort to give lots of opportunities to learn about dog and cat health, nutrition, behavior and physiology as well as business operations. There are abundant opportunities to participate in the larger work of building the company. No other employer I've ever worked for has given me the such scope and oppotunity to explore and expand my abilities. Is Mud Bay perfect, no. Have I ever worked for a company that is? No. And while everyone has their difficult moments (including me), I am every day delighted to work with such a great group of dedicated and kind people.

Cons

Change is a constant and if you don't like dealing with that you won't be a good fit for Mud Bay.

Explore other reviews about Mud Bay

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company. Very friendly and professional. Treat you like a family.

Cons

Your work night shift. So if that’s not your thing you won’t like it.

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

Cons

Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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