Pros
Mphasis inherited many big accounts from EDS and provides IT support to many Silicon valley giants. It is a good learning experience in the Servicedesk wing for someone willing to learn. Even the team liaising with the clients was hugely experienced and reputed - much of that remains even after EDS was taken over by HP.
Cons
EDS became 'HP Enterprise services', but 'Mphasis an HP company' does not seem set to integrate with HP in the foreseeable future. The company's schizophrenic outlook does not project a good image internally or externally. They have stopped all appraisals for the next two years even though the company is making huge profits. They give the excuse that the Mphasis business is now very volatile and that they are focusing on building low cost centers in exceedingly remote locations. One would expect immense opportunities in a company with a large number of centers and Lines of Business. But the reality is that there are many talented people who, after 5 years with this company, are nearly where they started. (I concede that some departments encourage employees to apply for Internal Job Postings once they complete 2 or 3 years, but this definitely does not happen in others.) HR support is nearly absent and middle management's decisions are always whimsical. They repeatedly give us the feeling that we have no future in this company. People handling difficult tasks are entirely ignored and their experience and efforts are of no account. The company does not fire anyone, but talented people must continue to work unnoticed forever. The gloom of recession year 2009 has settled into dark melancholy for old employees here.
