Wouldn't Recommend working for them - Anonymous employee Momji Employee Review

1.0
29 Sept 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They were very fast at matching me with a family. Was able to start work the day after i arrived in Paris

Cons

I have been sent to meet with a family even though i didn't meet their requested criteria. Wasted their time, my time and was a very uncomfortable situation. The French classes they claim to offer aren't running at the moment and haven't been for the past month. When i have emailed them asking when i can expect them to start I have been ignored, five times. Also had a few issues with the complicated website and when I tried to call the lines were closed, at 1pm on a Tuesday. Seems once they have you in a contract (that requires a months notice to leave) they do nothing to keep you happy.

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Momji Response
10y
Hi, Thanks for your comment. We apologize if your experience with Speaking-agency didn't meet your expectations. Our HR Team try their best to match our employees with the most fitting families but sometimes we can have a hard time finding the perfect match. Most of the time, our employees are happy in the family they work with and the other way round. Regarding our french conversions classes, it actually started at the beginning of October. We apologize for the delay but our French teacher quitted at the last minute so we needed to hire a new teacher. We heard your complaints concerning our management issues and will take in account your advice. Our office in Paris is open every week day if you want to meet a member of our HR Team in the flesh and explain your matter to him or her. The happiness of our employees is extremely important to us so we'll be glad to listen to your concerns. We are looking forward to talking to you, Best regards, Antoine, Founder of Speaking-agency, for the team of Speaking-agency

Explore other reviews about Momji

5.0
12 Nov 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It it a very simple process and easy to get started.

Cons

I had an issue with my paycheck and they were not very helpful, their customer service is quite confusing

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Momji Response
4y
We are delighted to hear that your Mômji experience was positive and we thank you for your review. All feedback is very important to us and helps us improve our services so that the Mômji family can continue to grow every day. The Mômji team
3.0
30 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The hours are flexible and there are always families looking for ambassadors. The staff is very friendly and easy to speak with. It is a young company that works to get any issues resolved if they do arise. Thanks to this job I met a wonderful family and established strong ties with them.

Cons

Pay scheduling was skewered at times and I had to verify every penny because it felt like I was not getting as much as what I had worked for. You have to be very careful to make sure you are imputing your hours regularly and checking in with them if anything is not correct on your pay stubs. Sometimes I had two pay stubs for the same month which was annoying and when I first started with them there was an issue with the bank so my first paycheck was late.

3
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Momji Response
9y
Hi, Thank you very much for your helpful and constructive comments, which we indeed appreciate. It always feels good to hear that our Language Ambassadors have an enriching and satisfying experience with us, and we’re very happy that you loved working for Speaking-Agency and that you established strong ties with your family. We heard your feedback concerning the payment issues and we will take it into account. Thanks again for your comments and please note you are always invited to our events in Paris! Best regards, The Speaking-Agency Team
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