office manager - Office Manager Miracle-Ear Employee Review

2.0
29 Jul 2016
Recommend
CEO approval
Business outlook

Pros

I enjoyed my patients as well as assisting them with their hearing aids. I also enjoyed selling and creating relationships with my patients.

Cons

Not much room for growth. When I accepted the job, they outlined what my responsibilities, however once I accepted the position 3-4 months later, they wanted me to clean bathrooms, toilets, sinks, dust, vacuum, etc. I refused to be the "cleaning person" after all they never explained that would be part of my job duties once I accepted the position. There was a lot of cold calling, from an out of date database. The company expected results with increase in sales using this phone list. Some of those people had been contacted as back as 2009 and asked that we no longer contact them. Miracle Ear continued to contact these patients, even after they had already purchased hearing aids from another company.

Explore other reviews about Miracle-Ear

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great support from all levels of management. Invested in your development and career path. You get to change people lives everyday. Restore communication to those who have hearing loss. Compensated for hard work and success. Benefits and 401k program

Cons

Owned by Amplifon based in Italy. Upper mobility seems limited for those in US. But they are striving to make more opportunities for those in US.

2.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good Money and Satisfaction when times are good and you have a lot of new patient appointments.

Cons

Managements only cares about metrics. Marketing will fail for sometimes months causing sales and income to plummet of no fault of your own. You are swindling people with very expensive devices on the premise that our aftercare is somehow different than others.

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