Pros
Associates are very nice most of them, most people like working at Knoll. Benefits are your average benefit package. A lot of people stay at Knoll for many years, some are retiring after being there for 40 years+. Work is not difficult, management isn't pushy for operators. Goals are easily met. If you come in & just do your job & do not make waves you will be ok.
Cons
Upper management is terrible, no communication or so little you have no idea what is going on. No direction either, issue brought to their attention are not taken care or resolved. There is a no care attitude amongst upper management. Manages tend to make some mid level supervisors follow policy while others play favorites. You must be a favorite to get a head here even if you do not understand you job. Some supervisors know nothing about how the manufacturing area works but are promoted because they are liked. Some associates who have been there a long time have an entitlement attitude making it hard for new employees to fit in. A high school like mentality. Some supervisors do not promote a team attitude & are often absent for employee needs. A lot of OT, no work life balance. No accountability for some.