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      Metso

      Engaged employer

      Metso reviews

      Room for improvement - Customer Service Representative Metso Employee Review

      3.0
      20 May 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Metso Outotec has a ton of technology and resources. Great benefits and pay is good.

      Cons

      This company is process driven and not customer driven. Everything takes 10 steps to complete or get an answer. Collaboration is discouraged. Constant changes.

      Explore other reviews about Metso

      5.0
      27 Mar 2026
      Manager of projects
      Recommend
      CEO approval
      Business outlook

      Pros

      It is a fare place to work for everyone.

      Cons

      Workload can be cyclical due the mining cycles.

      avatar
      Metso Response
      3mo
      Thank you for your feedback - your input is important to us :)
      1.0
      12 Jun 2026
      Technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Competitive Pay Good Benefits Great Product Portfolio

      Cons

      Toxic Work Environment High Employee Turnover / Low Retention Rates Poor Management w/ No Accountability Low HR Engagement Except Recruitment Routine Company Safety Violations Extended Timelines for All Deliverables

      avatar
      Metso Response
      3w
      Thank you for taking the time to provide feedback and sorry to hear of your personal bad experience. Taking care of our employees is one of our core principles, and we constantly look for ways to ensure everyone feels psychologically safe. We want to create an environment in which our employees feel valued, fairly treated, and respected. We really hope you can discuss your concerns with your manager.
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