Lovely colleagues overshadowed by weak leadership and culture - Senior Manager Medialab Group Employee Review

1.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Met some really lovely people there

Cons

As evidenced by the sudden influx of positive reviews, the company appears more concerned with managing perceptions than addressing the underlying issues. It also reflects a lack of accountability from leadership in taking ownership of the company's shortcomings. Weak leadership is a major reason the company finds itself in its current position. The Senior Leadership Team consistently avoids accountability and appears to rely on employees below them to absorb the consequences of poor strategic decisions. There is a recurring pattern of overpromising to clients at the expense of employee wellbeing and sustainability. Management frequently promotes a "sink or swim" culture, implying that those who remain are high performers. However, this ignores the fact that the company does very little to set people up for success. Onboarding is inadequate, training is poor, expectations are communicated inconsistently, and micromanagement is common. Despite these shortcomings, employees are held to extremely high standards that leadership itself often fails to meet.

Explore other reviews about Medialab Group

3.0
4 Apr 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

room for growth and steady revenue

Cons

extremely disorganized with acquisitions and merging teams

1.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some colleagues were very supportive Opportunity to gain exposure into the industry

Cons

Expectations during the probation period felt unclear and, at times, unrealistic. Limited support and feedback to the role. Performance concerns were not communicated in a constructive or consistent manner. Little opportunity to address issues before termination.

2
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Medialab Group Response
1w
Thank you for your feedback; our onboarding surveys show overwhelmingly positive experiences regarding feeling welcome and supported from day one. We always aim to communicate clearly where development is needed and offer support. I wish you the very best. Contact: Marcus.Orme@medialabgroup.co.uk - CEO and Co-Founder.
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