Great Company - Product Support Specialist McMaster-Carr Employee Review

4.0
21 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Great pay and great people. I made some really great friends in the time that I worked there. The cafeteria food was good. Management performed regular evaluations so you know where you stand, what you did well, and what you needed to work on. Great benefits.

Cons

Some of the shifts eat up the entire day. When I left, I was working 10–6:30pm. It felt like all I did was work and sleep. Management also seemed to be isolated in that their methods of coming up with new ideas were often couched in mystery and not shared with the employees. Not much room for upward mobility.

Explore other reviews about McMaster-Carr

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Pay/benefits are incredibly generous - People are generally easy/nice to work with - Note that the Systems department seems to be fairly isolated from the negative issues discussed in other reviews (e.g. tension between warehouse workers and management) - I haven't experienced any of those issues within the systems department. In my opinion, Systems is a great place to work and develop as an engineer. - Hybrid work style (3 days in office). Personally, I like hybrid more than both fully in-office and fully remote styles. - Great cafeteria with good food and cheap prices. - Good work/life balance (outside of being on call, I can leave work at work).

Cons

- Work is not super interesting to me. I come from a highly technical, but very different (not ecommerce/industrial supplies), background where I was doing work I was much more interested in. No doubt there are folks in Systems who love the domain though. - While I'm not on call a ton (1-2 weeks every few months), I really hate being on call. I like to leave work at work. Note that joining at least one reliability team is expected within your first year or so.

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