customer service representative I - Anonymous employee Maximus Employee Review

1.0
19 Apr 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay, lots of o/t available

Cons

Upper management treats you poorly, don't care about employees, promise you a long term job but then lay everyone off. Also the systems you need to use always go down and customers get upset.

Explore other reviews about Maximus

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

5.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

This company allows me to be who I am and gives me the freedom to learn the way I wanna learn

Cons

Just basically that it’s corporate and there’s a chain of title

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