Amazing place to work - Customer Service Representative Maximus Employee Review

5.0
25 Nov 2020
Recommend
CEO approval
Business outlook

Pros

An extremely fair and courteous place to work

Cons

The work load can get too much at time

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Maximus Response
5y
Thank you for taking the time to post a review and share your experience. We are pleased to hear you enjoyed our positive work environment. We want to hear from voices like yours and invite you to submit any suggestions on how we can improve to feedback@maximus.com.

Explore other reviews about Maximus

5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Pay is decent for the job.

Cons

You have to work every day.

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Had a few really exceptional coworkers

Cons

One reason I was hired was to bring in new ideas and work approaches; however, when I tried implementing anything new, some of the “old school higher-ups” would balk and were never open to anything new or better. My management just looked the other way and didn’t support me. As for training, I wasn’t offered much in the way of onboarding other than being told to read a lengthy “standard operating procedures” document. No real opportunities were offered to shadow anyone so I could learn in real-time. A typical work week was 60+ hours and often stretched to 70+. It was exhausting and demoralizing. The job was not sustainable and I’ve never been more relieved to be done with a place. I cannot recommend Maximus as a place to grow your skills or to give your time. Turnover seems to be relatively high at Maximus and there are far better places to work.

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