Dont Do IT!!! - Front Desk Sales Associate Massage Envy Employee Review

1.0
13 Jan 2016
Recommend
CEO approval
Business outlook

Pros

The cons out weigh the pros. Not worth it.

Cons

>Customers always call to complain about something. They call to cancel memberships, to state they had the worst therapist ever.. very busy clinic and constant complaining clients >Owner is the worst I've ever had. She has no respect for sales associates or therapists. She is harsh, a micromanager, she will never give you encouragement, and will pressure you constantly to sell. >There is division between the front desk associates and therapists > Too much focus on selling. Its all about the sales! > You are forced to lie to clients and tell them you will waive an enrollment fee that does not exist. Not fun >No growth potential

Explore other reviews about Massage Envy

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

We have consistent hours available

Cons

The only thing I can think of

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Massage Envy Response
3w
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
3.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

AMTA insurance covered, job equipment provided by company

Cons

Franchise owners operate at different levels of support

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