Not a good career for Estheticians - Esthetician Massage Envy Employee Review

2.0
13 Feb 2015
Recommend
CEO approval
Business outlook

Pros

Great discounts on services and products. Decent pay if you're a front desk associate (if you're good at sales).

Cons

Not reliable pay. Massage Envy doesn't pay its estheticians hourly. If your client doesn't show up, you don't get paid. The communication with the front desk and licensed professionals could improve. There were many front desk scheduling errors which made my job frustrating. There were a few times I arrived at work and my clients had cancelled earlier that day (the front desk forgot to call me to say they cancelled). What a waste of gas to drive to work...and NO there isn't any compensation for such errors.

Explore other reviews about Massage Envy

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

We have consistent hours available

Cons

The only thing I can think of

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Massage Envy Response
3w
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
3.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

AMTA insurance covered, job equipment provided by company

Cons

Franchise owners operate at different levels of support

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