Sales associate - Shoes Marshalls Employee Review

3.0
25 Jan 2013
Recommend
CEO approval
Business outlook

Pros

I spent a year and a half here and met some great friends. It was a great way to get started in retail. You get two 15-minute breaks and a 45-minute lunch break if you work a full 8 hour shift. You can't get fired if you tried, the only way they'll fire you is if you steal pretty much. It's easy to get away with taking longer breaks.

Cons

They will only schedule one person in a department at a time and expect them to do the work of three people. The discount is only 10%, Marshalls is so cheap. They will push you SO HARD to get customers to sign up for the TJX store credit card and set up stupid competitions every month with childish prizes. Customers were rude, felt entitled and MESSY. They do not pay enough and expect way too much.

Explore other reviews about Marshalls

5.0
6 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great place to work Love the people

Cons

I Honestly loved working here

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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