Job description does not include actually work they require of you. You run the app and do a lot of customer service and deal with tons of tech issues. Unheard and higher ups go against values. Turned from member facing to money chasing. More time spent NOT doing what you are hired for. Told to just deal with it “corporate America” “Well it’s a start up” They do NOT CARE about employees well being and ALL staff are burnt out and looking for employment elsewhere. The people who do the most work day to day in the app and with members are treated the worst. Unmanageable workload. Caseloads over 150 and they have no plan to stop. No true peer relationships and members are a number to them.