Pros
The massage therapists and techs here are brilliant! Perks of massages and facials from time to time
Cons
If you work here, you will not be valued for your skill, you will be paid minimum for your experience, and your schedule will change from week to week. Management will not be invested in your success and their main priority will be the bottom line. I have honestly never worked in a more unorganized, unprofessional, and poorly managed environment. The technology used is arachic, the spa desperately needs renovations, and upper management are completely uninterested in the lives of the staff beyond their utility. Scheduling is a mess and completely inconsistent and concierge team is expected to bend to the desires of the managers special preference. There are almost no recognition for employees with exceptional sales skills and there is very little training given considering the amount of complicated workload given. There are people who have worked here for nearly a decade and haven't received more than a dollar raise.