Toxic Culture and Poor Leadership - Anonymous employee Mamba Marketing Employee Review

None. Shocking management and culture. Wish there was a 0 star option. Stay away from this company who only care about lining their own pockets and no one else.

No sick pay! No written contracts! Refusal to let staff use AL and then don’t let them use it at the end of the year! Spy on staff and go through personal social media accounts and laptops without permission. Sack people and don’t pay notice periods. Tell you who you can go on lunch with to avoid staff speaking about toxic work culture. Flaunt their own materialistic lifestyle in staffs faces at a time where people are struggling to make ends meet on their shocking salaries.

Good team of people outside of the internal “clique” / management. Some good clients. Fast paced

Mamba Marketing presents itself as a fast-growing, dynamic agency with a strong culture and real opportunity for career progression. Having worked there, I can tell you that the reality behind the brand is very different to the image projected publicly. The culture is one of control rather than trust. Communication from senior management is frequently passive-aggressive and employees are routinely criticised publicly in ways that humiliate rather than develop. Accountability is weaponised. Those who perform well are given more work rather than more support. Those who raise concerns are managed out rather than listened to. Poor behaviour is normalised. It comes from the top and filters down. Because nobody in a position of authority is willing to challenge it, it becomes part of the fabric of the workplace. New employees - often young and inexperienced - are absorbed into this environment before they realise what they have walked into. Wide eyed, university graduates are prime targets. Prepare for indoctrination into the Mamba Cult. Work life balance? There is none. Weekends are not your own. Evenings are not your own. There is an unspoken but very clear expectation that you will be available outside normal working hours and that setting boundaries signals a lack of commitment. Do you get paid for this? Absolutely not. Employees are routinely contacted on weekends to deal with issues that exist because the business is poorly managed internally. Raising concerns about this is treated as a personal failing rather than a legitimate workplace issue. There is no independent HR function. HR responsibilities sit with the CEO. This means that if your concern involves anyone in the leadership team there is effectively nowhere safe to take it. Complaints are not investigated. They are absorbed, minimised, and forgotten — or they are used against the person who raised them. Basic employment rights are not consistently respected. Employees are not provided with written employment contracts despite this being a legal requirement. When employees ask for their contracts they are given the runaround. This is not an oversight. It is a pattern. When employees leave — voluntarily or otherwise — narratives are constructed about them. Stories circulate suggesting underperformance or misconduct where none existed. These stories are told to remaining staff and sometimes to clients. Former employees find out about them because the company is not as discreet as it believes itself to be. I myself have witnessed multiple members of staff leave and each one with their own narrative that has been strewn up to make the company look better than them. This is designed to protect the company’s reputation at the expense of individuals who no longer have a platform to respond. It is dishonest and it is cowardice. There are talented people working at Mamba Marketing who deserve better than the environment they are working in. If you are considering joining, go in with your eyes fully open. If you are a client, ask questions about how the people delivering your work are treated. And if you are currently working there and recognising what I have described — you are not imagining it, and you are not alone.