Changes have ruined my perspective of this company - Subrogation Analyst Machinify Employee Review

All the changes that keep happening every week has been stressing my colleagues and I so much. Our income has been slashed the potential to move up or to a different department has been impossible. Many supervisors that had been in that role for years were demoted. We get paid less but the work load is exhausting the quality has took a HUGE hit. Many carriers and attorneys have been threatening to stop working with us because of the customer service not because it’s our fault but because the files keep going to other analyst names in a span of 5 months. It’s a sad situation I really wanted to retire here I loved this company and I had so much motivation to kill it and make them so much money. The motivation is gone I unfortunately do the bare minimum because the pay doesn’t change no matter what. Shame on upper management for doing this to us we have a families! I keep hearing rumors that they are trying to make this company all nice and tech savvy to resell so just be careful applying with high expectations.