Great Family Oriented business. - Senior Customer Service Representative MSI Employee Review

5.0
9 Jun 2020
Recommend
CEO approval
Business outlook

Pros

It feels nice to come to work and not have to think about it as a 9-5 type of business. Everyday has its adventures and challenges, but it's great to know by the time you go home, all was taken care with best efforts. What's also great is the relationships you build outside of MSI. Customers feel like friends and the work relationships are much more enjoyable. When educating customers about our products, it's a great feeling when they come back again and refer someone else as well!

Cons

No cons here! Only that time flies when you love what you do!

Explore other reviews about MSI

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing upper management with open door policy

Cons

Every company comes with it's own gossipy coworkers

1.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I wish I could give you a pro RUN away if you can

Cons

Where do I start…. Micromanagement to the max: Dissecting your mileage to your sales visits even though the mileage app sucked and did not work half the time. If you drive their car you can’t even drink water as the camera will alert corporate and you get a nasty email. False promises: only be overnight 1-2 nights a week which was not true Zero training on what’s important Let people sell instead of burying them in worthless tasks Had me train for 8 weeks away from home like I was in the military and I stared at a wall in an office. My wife had a medical scare early on and I mentioned that I would like to be with her with the diagnosis and they still made me travel 8 hours from home. Pretty sure they were forcing me out as I talked to other sales reps and they weren’t under the pressure that I was. It’s not really a real sales job there is no selling your basically and order taker and spend your time trying to figure out the mess of ordering.

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