All smokescreen and burnout - Senior Credit Analyst MSI Credit Solutions Employee Review

Now for the cons. First off, don't buy into this garbage about the reviews you're seeing on here. This company has a ridiculously high turnover. They bragged about how most people won't finish their training classroom. Of the 8 people who started training, 2 people were left. That should have been my first real red flag this company but I was sucked in by how much they fed into my ego. They really love to load you up with all this feel good talk about hustling, and grinding, and maintaining your pipeline but the way it's handled is so unbelievably stressful I could never recommend anyone work here. Here's the facts that no one is telling anyone here: 1) You have to absolutely be willing to work over 40 hours a week if you want to be successful. Completely. Working *just* 40 hours is considered bare minimum effort and you 100% will not be successful here. Unless you are willing to work from morning til night, and volunteer yourself most saturdays, you're going to find yourself really struggling. This largely due to how compensation plays out. 2) Compensation. If you don't have prior credit repair experience or cold calling experience, you're going to be in for a rough ride. You really should have an existing client base before coming on board. I say this because your pay is entirely dependant on the customer paying their tab with MSI. If the customer doesn't pay their bill, you don't get your money. Or at least all of it, MSI gets the first $500 of every sale you make, and then you get the rest. Your commission is dependant on the upfront fee you charge to the customer, which can be as high as $2000. The average I saw collected was about $900, but that can be split up over 3-6 months. Most people don't have this money, so 90% will need to make weekly or bi-weekly payments. Thing is, you're only paid on what the customer has physically paid. So if they quit paying, you don't get paid. That means lots and lots of chasing down customers, spending time away from more prospecting. It's nonsense you have to put up this garbage but it is what it is. I recall once that I had 7 back to back cancels all within a week of each other and it just made all the hard work seem worthless because MSI got their money but I didn't. 3) No respect for new employees and crazy high pressure sales. I don't care what MSI or Ricardo (the owner) says, the company doesn't care about you. They have absolutely zero loyalty to your personal life. If you show up late for work, it literally hurts your bonuses and payouts. They use an old and outdated CRM that's total garbage and they literally charge you fees for not filling out your paperwork submissions properly, it's $10 a mistake by the way. One guy laughed and talked about how they took $100 from him for these. They have a place in their sales floor called 'The Pit' where they put new reps where there is no personal space between reps and it's distracting if you're beside a very loud rep. Managers will literally get into your call and start talking in your ear, Grant Cardone style while a customer is talking, to make you close a sale. Completely stressed me out and one of the reasons I quit. Don't worry, your ego will take a hit here because you're selling by their script and aren't allowed to deviate from it ever. 4) The top earners you see mentioned frequently, are veterans of the industry and have a HUGE list of clients who send them repeat business. You won't start seeing any real progress until 6 months into the position, probably longer and assuming you're cool working 55+ hours a week. If you're single and don't have a lot of debt or have a huge nest egg worth of savings and a lot of patience, you'll be fine, but for everyone else this isn't realistic. 5) The leads they provide you for the bank leads have a notoriously small close rate. Something like 5-7% will actually buy, maybe. You're given a script that you MUST follow and cannot deviate from or they'll fire you for it, not even joking. In their bank lead script, when you're cold calling customers, none of them even know you're a credit repair company. It's literally discouraged from telling the customers that. Super shady. You have to earn your way to get "better leads", which are facebook leads or inbound. Do you like spamming you social networks for customers? Are you cool charging your mom and dad $500 to get their credit repair? Are you fine spamming relentlessly how important credit is? MSI is perfect for you if that's you! This company won't go under anytime soon but you will if you join them.