Pros
Work at home was ok.
Cons
This is by far the most unethical company I’ve ever worked at. All Lyra cares about is numbers, not quality of care. You’re required to open up to speak to 30 clients a week. Who cares about burnout. It’s there’s a period of slow booking, you get placed on a performance evaluation plan. What company would write up their employee bc of slow booking?!?! Then, your pathetic, incompetent, and fake manager acts surprised when you had a better quarter of new clients actually booking sessions. Acting surprised and incompetent that nothing has changed other than individuals finally booking. I could tell management will find any reason to get rid of you if you do the slightest wrong thing. With a lot of therapists resigning bc of the changes this year, retention is low. Management will fire you as soon as they get a chance. You can express your opinions or feelings. They shut you up to give a sense of continuity on their team. If you’re looking for open and honest leadership, it never exists at this company bc they will work you like a dog and wear you out to the point of misery. It’s all about numbers, not patient care. If you dare to speak up bc of how worn out you are, they’ll get rid of you. This is a tech company. Tech companies should never touch mental health. You’ll get fired without warning. Lyra health is the worst, evil, and godawful place I’ve ever been at. Once they fire you, they’ll disabled your laptop. I had a chunk of clients I never got to say goodbye to or rightfully transition care. They are probably assuming I abandoned them without saying a thing. That is beyond outrageous, unethical, and disgusting. But keep in mind, this is a tech company that only cares about their profit margins and numbers. Run far away and keep your distance from this horrible and unethical company. They only care about money and profit. They can care less about your mental state and emotional well being. If the FTC finds out what Lyra is all about, they will shut this company down immediately.