Great company to work for if you throw yourself into it! - Manager Lush Employee Review

4.0
10 Nov 2019
Recommend
CEO approval
Business outlook

Pros

They are actively trying to make the cosmetics industry more ethical and sustainable. The company tries to make itself an inclusive and diverse workplace which is great. Because it is a large company that is still run like a small one, you will get to try your hand in many different areas of the business and really have an impact - this is good for building skills and finding out what you are interested in. Most of the people who work in the company are incredibly friendly, and there isn't such a toxic hierarchy like you might find in other corporations - generally everyone talks to everyone! There isn't really a dress code so you can wear what you want and express yourself - plus you have the opportunity to get hands-on with lots of gorgeous products (and maybe take some home if you are lucky)!

Cons

It can be slow to progress as people tend to stay with the company which means new roles do not open up. There are no structured pay reviews so it can take a while to be approved for a pay rise. They are still struggling with their diversity in management positions, it would be nice to see more people of colour championed in senior management.

Explore other reviews about Lush

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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