Going downhill and fast - Anonymous employee Lumistry Employee Review

1.0
8 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free snacks and drinks in the office (but probably not for long)

Cons

Clueless new leadership Dr. Evil & mini-me running people ops

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Lumistry Response
7mo
Thank you for taking the time to share your perspective. We’re sorry to hear that your experience at Lumistry has led you to feel this way. We are going through a period of change with new Leadership and evolving priorities, and we recognize that transitions can feel unsettling. Our goal is to build a company where communication is clear, decisions are transparent, and our Team Members understand the “why” behind where we’re headed. That includes how we think about our workplace, our culture, and the overall employee experience...which is much more than snacks and drinks in the office. We’re also disappointed to hear your perception of our People Operations Team. Their mandate is to support our People and our Leaders, and feedback like this is a reminder that we still have work to do to earn and maintain trust across the organization. Because Glassdoor is anonymous, we can’t follow up with you directly, but we genuinely welcome more specific, constructive feedback. If you’re open to it, we encourage you to share your concerns through our internal channels or directly with the People Team or your Leaders so we can better understand your perspective. We appreciate you taking the time to share your thoughts.

Explore other reviews about Lumistry

5.0
11 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lumistry has made meaningful progress over the last several months. Leadership is actively working to break down silos, improve cross-functional collaboration, and create better alignment across teams. There is a noticeable sense of momentum in the business, with new products, partnerships, and initiatives creating optimism about the future.

Cons

there is a lot happening at once. Priorities continue to evolve as the business scales, which can create competing demands on teams. Continued focus on prioritization and communication

1.0
16 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Absolutely 0 pros - don’t trust any of the current leadership or HR replies, Tim the “CEO” is everything but a CEO.

Cons

To put it bluntly, Lumistry is the definition of a rushed and failed product. Endless layoffs over the past 1.5 years. HR department is one business partner, bless her heart - the head of HR and the COO were let go just a couple weeks ago. The full digital marketing team(5+) people were suddenly let go around the same time. Quiet under the rug layoffs without letting other employees know have occurred. Sales team targets small, clueless independent pharmacists that don’t have a single clue what they’re signing up for. More than half of the clients have to break their contracts to even get out of it. Whoever is left is overworked as Tim continues to bring on remote “executives” who I’m sure will end up selling the company. There is absolutely no room for growth within your career at Lumistry. The product has absolutely no room for growth - it never did to begin with. I could go on and on about the slop Tim is running. The Austin office space is about to vanish to go fully remote after waiting months and months to tell employees. There is no money left within the company apart from cutting high end checks and bonuses for the execs. Listen to this review. Listen to the other recent negative reviews. Avoid at all costs!

7
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