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Lowe's Home Improvement

Engaged employer

Experience will vary with store location. - Customer Service Associate Lowe's Home Improvement Employee Review

3.0
4 Oct 2008
Recommend
CEO approval
Business outlook

Pros

A generally flexible working environment. There are opportunities to learn multiple departments within the store as well as transfer to them. Customer Focuses bonuses for simply doing your job are pretty decent throughout the year.

Cons

As a retail business weekends are a must for availability. Also with retail, customers can sometimes tend to be quite rude and demanding but generally not the case. Some cases of poor management often cause morale issues among floor employees.

Explore other reviews about Lowe's Home Improvement

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Decent wage for a retail job

Cons

Lot of work to do

5.0
29 May 2015
Recommend
CEO approval
Business outlook

Pros

Lowe's provides an excellent atmosphere that is fun, safe, and comfortable to work in. I was worried about not knowing where things were when a customer asked, but you can always look to a fellow employee to give you a hand....with anything! If you've never used powered equipment, that will change.

Cons

If you aren't full time, hours will get cut around Summer time. Having a heavy work-load and having to cover 1 or 2 other departments. When you put on the vest, the customer will assume that you know EVERYTHING about EVERYTHING in the store while others will expect you to be in 2 places at once. It may seem tedious at times, but no matter how busy you are, you have to make it a habit to stop and ask EVERY customer (with a smile) if they could use your help for anything.

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