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Lowe's Home Improvement

Engaged employer

Good company, but very political, resistant to change, and Sr. Exec team isolated - Mid-management - Corporate Office Lowe's Home Improvement Employee Review

3.0
9 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Strong business model, years of successful operations, plenty of opportunity, and a good place to grow if you're politically savvy and not frustrated by a lack of corporate agility. Innovation seems to be getting new focus; an encouraging sign.

Cons

Corporate office highly political, with power in back-channel relationships growing out of their small-town roots and a lot of longtime (often related) employees. Lots of passive-aggressiveness and hidden agendas. There are great people there, too, but that environment makes it easy for sharks and snakes to flourish, and hard to navigate for newcomers. Fast growth led to huge corporate office teams and gross inefficiencies in execution, making even tactical change very slow and costly. Little value seen in planning beyond 12-18 months, so not very effective at strategic change. Sr. Executives isolated behind access-controlled doors on restricted floor; mostly meet and talk only with each other and their direct reports. This limited their information and skewed their perspective, fed the negative political culture, and undermined decision quality.

Explore other reviews about Lowe's Home Improvement

5.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good pay and training for heavy equipment is provided

Cons

boring and slow in the evening

4.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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