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Lowe's Home Improvement

Engaged employer

Great company but you have no life. - Sales Manager Lowe's Home Improvement Employee Review

3.0
17 Dec 2008
Recommend
CEO approval
Business outlook

Pros

Job stability, excellent training, better than average benefits, employee discounts. Exceptional training, from products to departmental usage and sales methods. CBT (Computer-based training) is exceptional. Previous bonuses had been excptional, although current revenues are down and bonuses have disappeared.

Cons

Strict policies and procedures with heavy consequences for failing to adhere to letter of the law. No time or staff to implement management directives. As managers, we are expected to be creative to get the job done, but the policies and procedures are written so tightly, that this is not possible. Managers are salaried and scheduled to work 55 hours per week, but are expected to produce at least 80 hours of work per week. Technology is very poor. Computer systems are buggy and antiquated. No work / life balance whatsoever. There is just work..

Explore other reviews about Lowe's Home Improvement

5.0
8 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Supervisors are supportive, allow you to learn skills from nearby departments to help during busy times

Cons

Could use more part time cashiers to cover call-ins.

4.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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