You are an NPC. - Member Concierge Life Time Employee Review

2.0
9 Mar 2024
Recommend
CEO approval
Business outlook

Pros

The friends you will make at this job are hands down the reason we haven’t quit yet. You also get a free membership, and some of the members you meet will become the light of this job.

Cons

You will hardly ever get a raise, and if you do, it will literally be $1. Apparently if you are a terrible worker, you will get praise, so keep that in mind. Toxic work environment for anyone that enjoys being happy.

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Life Time Response
2y
Thank you for sharing this review, although we are sorry to hear the concerns you mentioned. We appreciate your feedback so that we can continue to improve going forward. We encourage you to talk through this with your manager and/or our HR team so we can work to find a solution. Thank you for all that you do for our Concierge team.

Explore other reviews about Life Time

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Team, work culture, values, daily tasks, etc

Cons

None, I’ve really enjoyed my time so far!

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Life Time Response
2d
Thank you for taking the time to share your feedback! We’re glad to know that you’ve had positive experiences interning with Life Time.
1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
1mo
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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