Extremely disappointing overall - Apprentice Optician LensCrafters Employee Review

2.0
19 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Lots to learn, opticianry is interesting, Luxottica helps with fees for optician apprenticeship

Cons

Management is a disaster, extremely disorganized. We were told we would have our schedules three weeks in advance but then didn’t get the week’s schedule until the Sunday night before. In the same conversation that I was praised for work ethic and making sales goals, I was told that my hours were being cut. All they care about it how much they can get out of you for as little on their part as possible - to the detriment of the customer experience. Anything for a dollar. Management made a very hostile environment so I left.

Explore other reviews about LensCrafters

5.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

4.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours Experienced staff Newer equipment Able to choose music to listen to while in the lab Certification opportunities

Cons

Very tight window for expected time on certain in-house jobs. Lab no longer at the Monterey location. Steep learning curve.

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