Associate - Anonymous employee LensCrafters Employee Review

1.0
21 Jul 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Yearly pair of free glasses and free eye exams. Other employees are great also, but that's no reflection on the company as moral is constantly low.

Cons

The pay may be high but they cut your hours to what any other company would consider part-time. In the end, you bring home very little income compared to other hourly jobs. It's probably one of the most stressful places of employment with little room for growth and you can forget getting a "raise" as they only increase wages based off of cost of living. Every detail is micromanaged from the number of sales tracked against the previous year, the types of lenses being sold having to meet a certain percentage regardless of what is popular for customers, and they constantly push for the retail staff to make "quota" based off of black and white numbers with threats of a further reduction in hours allotted to staffing if goals aren't met. Lab employees are treated even worse with the least allotted hours, understaffed, and constantly having to manage multiple one hour promise time jobs with just one person often times with low pay vs hours allotted to staffing.

Explore other reviews about LensCrafters

5.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

2.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Knowledgeable, customer service experience, great doctors

Cons

Schedule is terrible, corporate does not care about you, patients are treated like numbers instead of patients

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