4.0
27 Feb 2017
Current employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Flexible hours, benefits are great. Pay is competitive. Lenscrafters does a great job giving each store all the tools needed to succeed with goals. Very close relationship with upper management with plenty of support from them.
Cons
High turn over of staff. Not set up to encourage part time workers to stay long term. Over 1 hour wait time on phone every time I have needed to call HR for an employee. While they have many tools to help you succeed it is annoying how often they change how they want these tools implemented. I have one employee who works one day a week who stated recently every shift he works there is at least one operational change.