22 Jan 2023
Lenox Advisors Response
3yThank you for your kind words, and for taking the time to leave us a review. We appreciate your input and appreciate you bringing our focus back to where it should be - ensuring top quality of service for our customers.
Your observation on communication between departments is noted and we are grateful for the insight. We understand that communication issues within our organization can lead to frustration and slow down processes. We're committed to ongoing improvement in this regard, and will ensure every department involved in underwriting is equipped with the resources they need to do their best work consistently.
Thanks again for bringing this important aspect of our business practice to mind - we truly value your opinion!