2.0
24 Nov 2015
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
Great brand and concept addressing healthier eating opportunities
Cons
Poor follow through from upper management not providing support or resources to store operations. Constant restructuring with management, complete turnover with upper management and GM's leaving due to lack of organization and support. Constant emails going back and forth about cutting labor bottom line focus, yet provide excellent customer service. They need to figure out if the concept is fast casual or full serve --- with a focus on labor, labor, labor, and cutting employees hours, leaves much to be desired when it comes to providing proper customer service