Actually A Terrible Place to Work - Anonymous employee KiwiCo Employee Review

1.0
27 Feb 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Awesome people - the kind of people you want to send a lifeboat to to help them get out of such a terrible place. They have someone on staff who is great at writing fake reviews?

Cons

Literally zero trust to do your job from the CEO. This means that she has to be involved in minuscule decisions and is a barrier to being able to get your job done. It results in a culture of micromanagement throughout all managers. A standoffish, cliquey company culture. Again, this is a top down problem. The CEO has her favorites and makes it well known internally. If you walk by her in the hallway, she will neither acknowledge you nor smile, something which also trickles down to everyone else. They do no value their employees - there a huge amount of churn from people staying a year or less because of their terrible HR policies. Their WFH policy is a joke and only applies to some people and not all and if you are outside the policy you are basically never allowed to work from home. Their PTO policy is also a joke - you accrue hours and then have to take the hours off if you want a day off which seems very backwards in a time when no one's workday ends at 5

Explore other reviews about KiwiCo

5.0
6 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people who are easy to work with. Very collaborative environment

Cons

None as of yet. The reviews about the workplace being negative appear to be taken seriously by the company, and they are actively making a strong effort to turn the office into a positive place to work.

1.0
12 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people were the best part of the experience, genuinely kind, smart, and hardworking. There were many strong individual contributors doing their best to make things work despite the environment.

Cons

The core issue was the CEO. She micromanaged to an extreme degree, inserting herself into day-to-day decisions in a way that created constant bottlenecks and slowed execution across the company. It felt like the company had grown well beyond her ability to effectively lead it. There was little evidence of meaningful forecasting or long-term planning, and decisions often felt reactive rather than strategic. The most telling example was continued hiring right up until a major layoff in January 2025 that impacted a large portion of the company.

5
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