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KinderCare Learning Companies

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Kindercare Learning Centers/Knowledge Universe: A Great Concept with no Follow-through - Anonymous employee KinderCare Learning Companies Employee Review

1.0
8 Jan 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-My coworkers and immediate bosses are some of the most caring, compassionate, dedicated people I know. -I have learned a lot about how not to go about child care. -The curriculum is solid when there is enough support in a classroom to implement it. -Being able to shape a young child's (and elementary aged) life through your teaching experience -Corporate mission statement and values which focus on the importance of executive function / skills and emotional growth as well as academics in early childhood education is forward thinking and well devised

Cons

-NO SET SCHEDULE. They send you home after two hours of work if there is "not enough children" or other reasoning. -You can be thrown to a different center 10-30 miles from your workplace, or sent home without pay, your choice- with no notice. - They will call you two hours before your shift and ask you to come in or call you on your day off to come in- or they will send you home early, not let you leave at the end of your shift, and will not respect your time. -I was scheduled an 8 hour shift multiple times and ended up working almost 11 total hours over the summer, missing numerous appointments I had scheduled after work, family dinners, etc. All because they will not allow you to leave. -They will cut your hours with no notice, I was hired as a full time employee (40+ hours per week) and I now work 20 hours a week, I was not notified, but found out via the posted schedule in the break room later on in my shift that day. -They do not care about your personal life and will not grant you time off over half the time you request it, even if months in advance in some cases. -Corporate does NOT care, do not fall for that lie. - In the 2's class we have up to twenty four children at a time with only two teachers, and during closing the mixed numbers remain that high with three to four classes of kids, diapers needing to be done, and no help. -On multiple occasions a child threatened the safety of the center and no actual actions were taken beyond "speaking to the parents", because ultimately numbers are what are emphasized. - You will not be respected professionally, and they will not take your comments / suggestions seriously -You will not be given a voice, and the "customer is always right" which means if a parent says a child did not do something, that child did not do it and will not be removed from the class or given any further repercussions -From my experience, upper management does not come in and help unless the situation is dire, and they only stay long enough to make sure the numbers (of children in attendance) are high enough to support the amount of staff hired, not to train, develop, or change any problems at the center.

Explore other reviews about KinderCare Learning Companies

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, great people, everyone cares about their work and genuinely cares about their employees

Cons

Limited opportunities for career growth

2.0
9 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Flexible PTO is a great perk at the corporate level. Friendly and kind culture where people seem genuinely focused on the integrity of the brand and believe in what they are doing. Also being able to work fully remote is a huge plus. Benefits are decent.

Cons

When Tom Wyatt stepped aside as CEO for the President to take over, it was an almost immediate downslide in both quality and consistency. Morale took a huge dive as did profits and our bonuses cratered. It appeared the board realized the issues as well and Tom returned as CEO. Unfortunately the damage has been done and good people were lost. I made it very clear to our Head of People (HR) how terrible the ripple effects of that situation had zapped teams of trust and respect, but she never really seemed to grasp it. Hey, I guess as long as her job is secure and she's happy. This is especially true in the marketing space of the company where management seemed to be so frustrated that it was a trickle down to the team and created real stress and disappointment. In the re-shuffle of talent following people rage quitting, the worst rose to the top. I also watched as the talent acquisition team completely collapsed under the restructure of a long time recruiter made manager who drove everyone she was once peers with out of the organization and my team lost two incredible recruiters because of it. The Director of that team seems aloof to how poorly that looked and perhaps ignores the issue because she is best friends with the person she made a manager. If you lose your entire team in six months after putting someone in charge, newsflash: it wasn't the talent on your team, it was the terrible leadership that ruined a great thing. The quality of hires since have been abysmal and no one seems to care. The IT group continues to deal with empowerment issues and a failure to let their leaders lead. It is a constant start-stop atmosphere with poor and negative attitudes from Directors and VPs because they want a quick fix always and that is never going to bring the results they are looking for. Plus, the company as a whole wants to bring in new hires below market rate all the time and have constant excuses as to why people leave so fast after we do hire them for better offers. The HR Business Partner team claims to be supportive and some bastion of integrity. Whenever I have brought concerns to them they never find a resolution that actually works or one that seems fair (or intelligent for the business) i.e., the horrid pay-scale problems and never doing the hard work that is needed for my own team's suppression of wages vs, paying what is needed for new staff to join our group. Then I saw how they just let the TA team fall apart when I know those people were speaking up and telling them the problems within, but as always, they stood by and did nothing. Again, that team's destruction has led to so much added stress and problems for myself and other leaders in the company. It's all a domino effect.

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