They severely lack any type of employee support and resources from a professional and personal level. Their human resources is nonexistent and their COO is married to the owner. You can be fired on a whim if you upset her and her entire methodology of running the organization, is chaos and fire to rehire. If you have any type of complaint regarding your superior, there’s no proper channels for reporting or documenting. You’ll be told consistently that due to her legal and poetry background the COO is exceptional with words, however her disconnect between what employees need from her and her lack of interpretation, honesty and follow through, has cost the organization, many talented, architects, and staff. I believe over the last five years they’ve gone through 4-5 executive assistance because no one wants to work with the COO and she makes people very comfortable and fear for their jobs daily.