Run fast from the Placement Department - Anonymous employee Keypath Education Employee Review

2.0
17 Feb 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from Home flexibility - nice to know that I could work from home and not have to go into the local office.

Cons

I want to start by saying I was looking forward to growing my career at Keypath. I was a HUGE advocate and took immense pride in being part of the Placement Team, but for the last couple of months, the department has really changed for the worse. It starts and ends with the people in leadership and them not holding their direct reports, or each other, accountable. -No support from leadership - the leadership in this department has a lot of room for opportunity. The number of times that I've brought up to my manager how unsupported, othered, and isolated from my team I feel while having to work with them daily is concerning. Even more concerning is when you provide that vulnerable feedback multiple times, and nothing changes. A lot of the managers and ADs are in their role for the first time in their careers, and while I get they might still be learning, I fail to see where there is any ongoing professional development of these managers so that they can do their jobs better and be better leaders for their team that they're supposed to lead/support. -Being undervalued - be prepared for your skills to be undervalued in this department. It's like they look for highly qualified folks with advanced degrees (talking masters and doctorates), but then treat them like they're just the average joe in an entry-level role. If you're going to hire people for their skills and talent, let us use them. Especially if their experience is vaster than the first-time managers/ADs, y'all should be leaning and learning from the talent you have, not going on power kicks. -High School all over again - this is the reason I even started planning my exit strategy from the company. I would have loved to transfer to a different department but haven't seen any openings as of late. Everyone loves you when you start, but once you begin trying to hold your peers and co-workers accountable (because the managers won't do it) and help one another for the common mission (providing students a stress-free placement experience) that admiration is replaced by clique behavior, passive aggressive teams messages and emails, and clear bias. And yes, leadership is in on it too.

avatar
Keypath Education Response
3y
I do appreciate you feedback and candor. Very sorry your experience has not been positive. As you know our Placement function is very new and has grown very quickly because of the interest in programs that require this service. I have brought these concerns to leadership and while can't promise all will be solved right away, I can say we do take these comments very seriously. These comments, along with our recent all - staff pulse survey just finished will help find the areas to focus on to have a better employee experience. Thanks again. Steve

Explore other reviews about Keypath Education

5.0
27 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Fully remote, flexible schedule, amazing culture, actually feel like I have work/life balance for the first time in my 15+ year career.

Cons

Limited advancement opportunities available in current org structure.

avatar
Keypath Education Response
1mo
We take wellbeing very seriously and while remote can be difficult I am so glad we have maintained such a positive environment Steve
1.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong remote‑first culture, which I appreciated.

Cons

I was one week into the job when my manager informed me that my pre‑planned vacation would not be approved. This trip was booked and fully paid for a year in advance, and it was meant to celebrate several major milestones in my life: my graduation, my 30th birthday, and my anniversary. Canceling was not an option without losing several thousands of dollars. During this conversation, I was told that new hires are only allowed to take two days off at a time. This policy was never mentioned during the hiring process, and I could not find it anywhere in my new‑hire paperwork. For a company that emphasizes work‑life balance and well‑being, the lack of flexibility was surprising and disappointing. Instead of working with me on a reasonable solution, they chose to deny the request entirely. As a result, I resigned. It’s unfortunate that the company preferred to restart the hiring process rather than allow one pre‑planned vacation. I do not recommend accepting a job at this company if you have any upcoming travel or personal commitments.

2
avatar
Keypath Education Response
1mo
Thank you for sharing your experience. We’re sorry this situation was disappointing, particularly given how meaningful this trip was. PTO guidelines, including expectations for new hires, are reviewed during onboarding, and we encourage early discussion of any pre‑planned commitments. We appreciate the feedback and wish you all the best going forward
See reviews by: Helpful|Rating|Date|All