Manager - Branch Manager KeyBank Employee Review

If you want a company that cares about not only it's people but it's customers and community, keep looking. Employees are treated with no respect, constantly punished (having to work Saturdays if they don't hit unrealistic goals) no work/life balance. Your efforts are never good enough and you're constantly told so. Area Retail "Leaders" refuse to call clients EVEN when requested by the clients, if it's not involving a sale, they won't bother. Have actually been told that "we are here to put people in debt." Unethical sales tactics JUST to try and hit sales goals. Branch Managers do NOT get to manage their branches, we're merely sales people responsible for unrealistic goals set by the ARL. Never look at historical sales, P/L, staffing levels, just set unrealistic goals and then punished when they aren't hit. Yearly, the company "allows" branches to close 1/2 day in May to go out and work in the community, Neighbors Make The Difference Day. This year, our management told us that NO branch will shut down and that all work in the community has to be done on our own time, either on a Saturday or after hours. This is just one way the company shows how un-important the community is to them, but how un-important their employees are as well.