Pathetic - Relationship Manager KeyBank Employee Review

1.0
25 Mar 2014
Recommend
CEO approval
Business outlook

Pros

The benfits are above average, you get 4 weeks of vacation per year, and they have a good match on the 401K.

Cons

This bank is honestly terrible. The senior management is only concearned with the stock price and they have fallen so far off of what they built to begin with. What started out as relationship banking has become product pushing for mindless employees. They have dishonest sales practices, and incompetent training programs. To be successful at Key, you must push debt on people and pretend to be a trusted advisor. The sales goals are unreasonable, but you are held to them regardless. If you are thinking of working here, try somewhere else. If you are thinking of banking here, try somewhere else. If you have a brain, use it at a different company.

Explore other reviews about KeyBank

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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